Frequently Asked Questions
What are your hours?
Do you need an appointment?
What do I need to bring?
What is the difference between an Urgent Care Center and a doctor's office?
What are the qualifications of the staff at your Urgent Care Center?
How long will I have to wait?
What if I need stitches?
What if I have a broken bone?
What kind of patients do you see?
Is an Urgent Care visit more affordable than an emergency room visit?
Will my insurance pay for an Urgent Care Center visit?
*What are your hours?
1100 Route 55
Lagrangeville, NY 12540
Phone (845) 485-4455
Saturday and Sunday 8am-2pm
1530 Route 9
Wappingers Falls, NY 12590
Phone (845) 297-2511
7 Days Per Week 8am-10pm
*Do you need an appointment?
Walk in based facility - no appointments needed.
*What do I need to bring?
Drivers License, Insurance Card, Name of your primary care physician.
*What is the difference between an Urgent Care Center and a doctor's office?
Urgent Care Center offers medical care when the doctor's office is closed or their appointment schedule is full. We also offer some services that are usually not available in a doctor's office, such as suturing, x-ray, splinting, and basic blood work.
*What are the qualifications of the staff at your Urgent Care Center?
Our doctors are trained medical professionals trained in Urgent Care medicine .
*How long will I have to wait?
We are a walk in based facility and our average wait time is about 20 minutes. Patients are seen on first come first serve basis, and depending on the severity of the illness or injury. Please understand the number of patients coming to our urgent care center at any particular time varies, therefore you may have to wait a little longer. We will always do our best to get you seen promptly.
*What if I need stitches?
Here at the Urgent Care Center we are able to stitch most cuts. Occasionally, a plastic surgeon is needed. You and the Urgent Care physician can make that decision.
*What if I have a broken bone?
Here at Urgent Care we can diagnose fractures with x-rays and splint them. Simple fractures usually are splinted until the swelling goes down. When the swelling decreases you will need to see a Orthopedists for a cast. Our staff will give you the name and number of local Orthopedists so you can schedule a follow up appointment.
*What kind of patients do you see?
All adults and children are welcome. We treat medical conditions which require prompt care but are not life threatening.
*Is an Urgent Care visit more affordable than an emergency room visit?
This depends on your copay but fees are far more economical than a visit to the Emergency room.
*Will my insurance pay for an Urgent Care Center visit?
Most insurance companies do cover urgent care visits; we recommend you consult your insurance company for more information. Many insurance companies require copays, which should be listed on your insurance card. If your copay is not listed, our urgent care staff will assist you.