Frequently Asked Questions

GENERAL

Q: Can I come for a tour?

A: We strongly encourage families to tour our facility and to meet with staff members. To arrange a tour you may call 845-871-3714.

Q: Are married couples allowed to live in the same room together?

A: Yes, we often have couples living in the same room as long as it is in the best interest of each person.

Q: Can my loved one go home for a holiday or for the weekend?

A: Yes, as long as the physician has given approval and the resident is not in a Medicare covered stay. If the resident is in a Medicaid stay, he/she must have been in the facility for 30 consecutive days.

MEDICARE, MEDICAID AND INSURANCE

Q: Will Medicare pay for my stay?

A: Medicare pays in part for up to 100 days per spell of illness if qualified. To qualify for Medicare, it is necessary to have had a 3-day hospital stay within 30 days of admission, and the doctor must certify that skilled nursing or skilled rehabilitation services are medically necessary, and that the nursing home stay is directly related to the reason for hospitalization.

Q: If I am entitled to Medicare benefits, does Medicare automatically pay for 100 days care when I am admitted to a nursing home?

A: No. Medicare has specific guidelines for coverage and the qualifiers are reviewed weekly for each resident and families are notified when the resident no longer qualifies for Medicare benefits.

Q: What determines Medicaid eligibility and how can I find out more about Medicare and Medicaid?

A: This list is long, complicated and changes frequently. Residents with limited personal funds should contact the Department of Social Services regarding eligibility. You can learn about both programs through their web sites at www.dhhs.state.ny.us/dma/adultmafaqs.htm (for Medicaid) and www.medicare.gov (for Medicare).

Q: Will my supplemental insurance pay?

A: There are many kinds of coverage available. Some policies do not offer a skilled nursing benefit, some do, and others offer partial benefits. You should check with your insurance carrier to see if you have the necessary coverage.

LIFE IN A NURSING HOME

Q: Can my pet come to visit?

A: Families are welcome to bring in a dog or cat to visit you. Owners must provide certification from the Veterinarian stating that the animal is up to date on its shots is in good health and has an even temperament. Animals must be leashed at all times.

Q: Do you have a barber/beautician on the premises?

A: Yes.